Granbell Hotel Susukino
Hokkaido Sapporo 2-6-2 Minami 5 Jonishi
Free WiFi
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1 room(s) adult(s)2
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Facility Information
Granbell Hotel Susukino
Hokkaido Sapporo 2-6-2 Minami 5 Jonishi
Basic Information
Facilities & Services
Hotel Policy
Important Notice
Check-in/Check-out
Check-in
15:00 - 29:00
Check-out
11:00
Frequently Asked Questions
- Yes, we have a multi-story parking garage with space for 32 cars. The fee for one night (2:00 PM - 11:00 AM) is 2,000 yen, and for other times, it's 300 yen per hour. Parking is available on a first-come, first-served basis.
- Our hotel is a 3-minute walk from Susukino Station (Exit 4) on the Namboku Subway Line, and a 1-minute walk from Hosui-Susukino Station (Exit 4) on the Toho Subway Line. The Sapporo Snow Festival venue is a 12-minute walk away.
- Check-in is from 3:00 PM, and check-out is until 11:00 AM. Please note that times may vary depending on your accommodation plan, so please check the details of your specific plan.
- There is no specific start date for reservations, but we do offer advantageous plans such as early bird discounts, so please check the hotel's plan details.
- Yes, it is possible. Please inform us when making your reservation. However, please note that we may not be able to accommodate your request depending on room availability.
- For environmental protection, room cleaning will be provided for guests staying 4 nights or more. Daily, towels, loungewear, toothbrushes, and garbage bags will be hung on your door. Other amenities can be obtained at the front desk.
- Yes, our hotel is entirely non-smoking. If you wish to smoke, please use the smoking room on the 17th floor. If smoking or bringing in cigarette butts is confirmed in the guest rooms, a cleaning fee and compensation for damages will be charged.
- Yes, it is possible. Guests with reservations should inform the hotel of their estimated check-in time in advance. The automatic doors at the main entrance and back entrance are locked from midnight until 6:00 AM, so if you arrive after midnight, please use the intercom provided.
- Subject to room availability, early check-in is available for 1,000 yen per room per hour. If you wish to do so, please contact the hotel.
- You can extend your check-out time until 1:00 PM for a fee. It costs 2,000 yen per room per hour. If you wish to do so, please inquire at the front desk in advance. Please note that if you exceed the maximum extension time, you will be charged for one night's stay. We may decline extensions if the hotel is fully booked.
- Yes, the displayed rates include service charge and consumption tax.
- While not completely barrier-free, we offer Universal Twin Rooms (barrier-free accessible) designed to be safely used by guests in wheelchairs.
- One child aged 5 or under can co-sleep for free per adult. Children aged 6 and above will be charged separately.
- We apologize, but we do not have baby cribs available.
- Yes, we can store your luggage at the front desk. Please inform us upon your arrival or departure. Luggage can also be stored after check-out, but please pick it up on the same day. We also offer courier service arrangements for a fee.
- Yes, it is possible. We do not accept cash on delivery, so please pay when sending. Please be sure to clearly write your "reservation name (guest name)", "check-in date", and "reservation number" on the slip and send it to the front desk. Please also notify us in advance. We cannot store refrigerated or frozen luggage. We do not offer international shipping.
- Yes, on the top floor (17th floor), we have a large public bath with an open-air bath called "Tenku Rotenburo" (Sky Open-air Bath). You can relax while gazing at the starry sky or blue sky from the city garden.