The hotel has a multi-story parking garage on site with 32 spaces, available for 1,200 yen (tax included) per night. However, reservations are not possible as it is on a first-come, first-served basis. If the parking lot is full or your vehicle exceeds the size restrictions, we will direct you to a partner parking lot. If the partner parking lot is closed, you may need to arrange coin-operated parking yourself.
The parking lot can accommodate vehicles with the following dimensions:
- Width: 185cm
- Height: 155cm (up to 205cm for high-roof vehicles)
- Length: 505cm
- Gross weight: 1.85t
Parking service is self-service. If a parking attendant is not present, please speak to the front desk staff.
Access to the hotel is as follows:
- Approximately 15 minutes by city tram from Kagoshima-Chuo Station
- Approximately 15 minutes by car from Kagoshima-Kita IC
- Approximately 50 minutes by airport limousine bus from Kagoshima Airport (get off at Kinseicho bus stop, then immediate access)
- 15 minutes walk from Sakurajima Ferry Terminal
There is no free shuttle bus from the airport.
Check-in is from 2:00 PM to 2:30 AM, and check-out is by 11:00 AM. These times may vary depending on your accommodation plan, so please check the details of each plan.
Yes, free Wi-Fi is available at all Richmond Hotel locations. Please check with the hotel for the Wi-Fi password. LAN cables are also available.
Breakfast is served at the "Ineya" restaurant on the 1st floor.
- **Time**: 6:30 AM - 10:00 AM (last order 9:30 AM)
- **Price**: Adults 2,000 yen, Children 1,000 yen
- **Menu**: Includes homemade tofu and salad bar, drink bar, and you can choose from Japanese cuisine, Western cuisine, Keihan (chicken rice), Makurazaki dried bonito flakes breakfast, ROYAL beef Java curry, and more.
Breakfast for children sleeping in the same bed is not included in the price. Preschool children can eat for free if they share breakfast ordered by an adult.
Menu changes are not available. For guests with food allergies, we have an allergen list available, so please ask our staff.
Yes, we can store your luggage at the front desk free of charge. We can also deliver it to your room upon request. Luggage storage after check-out is also available after confirming your return time.
You can also send your luggage to the hotel in advance. In that case, please ensure it is prepaid and write your "check-in date" and "guest's name" on the shipping label, then send it to the following address:
5-3 Kinseicho, Kagoshima-shi, Kagoshima 892-0828
We can store refrigerated and frozen items, but we cannot accept dangerous goods, cash on delivery, or collect on delivery items. Items purchased online can also be stored. If you are participating in a tour with a travel agency, please also include the travel agency name and guide name.
Yes, we have both laundry service and coin laundry.
- **Cleaning Service**:
- If submitted by 9:30 AM, it will be ready by evening on the same day.
- Closed: Sundays, public holidays, Obon holidays, New Year holidays
- **Coin Laundry**:
- There are 5 drum-type washer-dryers on the 6th floor.
- Detergent is automatically dispensed.
- Prices:
- 1 wash cycle: 200 yen
- Drying only for 30 minutes: 100 yen
- Wash and dry: 400 yen
Yes, we accept delivery service at the front counter. Shipping is limited to within Japan. Prices vary depending on the destination region, package size, and weight, so please confirm at the front desk on the day.
Children are welcome to stay. Accommodation charges are as follows:
- **Junior high school students and older**: Same as adult rates.
- **Elementary school students and younger**: Free if co-sleeping. However, if they use a bed alone, the adult rate applies.
Up to one child aged 12 or younger can co-sleep for free per bed (e.g., up to 2 children in a twin room, up to 1 child in a double room). Meals and amenities are not included for co-sleeping children. Please note that if one adult and two children stay, the charge will be for two adults regardless of the children's age.
We provide children's pajamas (one-piece type, size 140cm). As quantities are limited, please inquire with the hotel in advance if you wish to use them.
We also offer baby cribs and bed guards for rent.
- **Baby Crib**: Available for children who cannot stand on their own and weigh less than 10kg. As quantities are limited, please contact the hotel in advance.
- **Bed Guard**: Available for children aged 18 months to under 5 years old. Quantities are also limited, so please contact the hotel in advance.
Regarding children's meals:
- **Children aged 6 to 12**: A kids' plate is available for 1,000 yen.
- **Preschool children**: Free if they share an adult's breakfast.
The guest rooms are equipped with the following basic amenities:
- Shampoo
- Conditioner
- Body soap
- Bath towel
- Face towel
- Nightwear
- Slippers
- Clothing deodorizing spray
- Hair dryer
- Tissues
- Bath mat
The following free rental items are available at the front desk. Please note that quantities are limited.
- Iron set
- Wine glass
- Wine opener
- Blanket
- Umbrella
- Scale
- Hair iron (straight and curling)
- Baby crib
- Bed guard
- Baby pillow
Tourist attractions around the hotel include Minato Odori Park, Waterfront Park, Kagoshima Aquarium Ioworld, Sakurajima Ferry, Yamakataya, Saigo Takamori Statue, and Shiroyama Observatory.