Yes, you can leave your luggage both before check-in and after check-out.
Free Wi-Fi is available, so please check the password in your room.
Mineral water is provided in your room.
Yes, there is a FamilyMart right outside the hotel.
The hotel is conveniently accessible from the following stations:
- 1 minute walk from Exit A2 of Higashi-Ginza Station (Tokyo Metro Hibiya Line / Toei Asakusa Line)
- 2 minute walk from Exit A12 of Ginza Station (Tokyo Metro Ginza Line / Marunouchi Line)
- 5 minute walk from Exit 11 of Ginza-itchome Station (Tokyo Metro Yurakucho Line)
- 10 minute walk from Ginza Exit of Yurakucho Station (JR Line)
From Haneda Airport, it takes about 35 minutes by Keikyu Line (direct connection to Toei Asakusa Line) to Higashi-Ginza Station, with no transfers. From Narita Airport, it takes about 90 minutes by highway bus "THE Access Narita" to Ginza, and then a 7-minute walk from there.
Check-in is from 3:00 PM to 5:00 AM the next day, and check-out is by 11:00 AM. Times may vary depending on your accommodation plan, so please check each plan for details.
The full amount of the accommodation fee is due at check-in. Cash, credit cards, smartphone payment/QR code payment, and transportation IC cards are accepted. Additional charges such as delivery services and parking fees should be paid as they occur.
Yes, we have smoking rooms in four types: Single, Double, Twin, and Premium Twin.
Yes, we have a Universal Twin room on the 3rd floor.
We kindly ask guests to refrain from wearing room wear and slippers in the breakfast area. If you come in room wear, we may speak to you at the reception, so please be aware.
Yes, non-guests are welcome. Breakfast tickets can be purchased at the front counter for 2,800 yen per person. However, during busy times, priority will be given to staying guests, and we may have to decline if the venue is full.
Unfortunately, we do not offer laptop rentals.
Yes, it is available for a fee. If accepted by 10:00 AM on weekdays and Saturdays, it will be finished on the same day (closed on Sundays, holidays, and specific dates).
One preschool-aged child per bed can co-sleep for free. This may vary depending on the plan.
Preschool-aged children are free. Children of elementary school age and older are charged the same as adults. This may vary depending on the plan.
Unfortunately, we do not allow pets to stay. However, there are no restrictions on accompanying guide dogs or service dogs.
Yes, it is available at the front desk. We also have packing materials for your luggage, so please feel free to ask.
There is no specific curfew, but for security reasons, the automatic doors at the entrance are locked from 12:00 AM to 6:00 AM. You can unlock them by holding your room card key over the sensor. If you have not yet checked in, please use the intercom at the entrance to call staff. Staff are available 24 hours a day.
Cleaning during long stays is done every two days. Only fresh towels will be provided in front of your room door. If you wish for daily cleaning, please use the cleaning instruction magnet provided in your room.