Comfort Inn Utsonomiya Kanuma
Tochigi-ken Utsunomiya 3020-1 Tsuruta-cho
View Photos 35photo(s)
4.2
Very Good
Summary of 291 reviews
1 room(s) adult(s)2
You need to specify dates to change rooms and guests.
No plans available for the search criteria. Please search with different conditions.
Facility Information
Comfort Inn Utsonomiya Kanuma
Tochigi-ken Utsunomiya 3020-1 Tsuruta-cho
Basic Information
Facilities & Services
Hotel Policy
Important Notice
No information available
Frequently Asked Questions
- Check-in is from 3:00 PM to 12:00 AM, and check-out is at 10:00 AM. Times may vary depending on the accommodation plan, so please check each plan for details.
- Yes, we have a free parking lot on-site for 60 cars. It is available on a first-come, first-served basis. There is no height restriction. If you are coming with a large vehicle, a reservation is required in advance, but please note that we may not be able to accommodate it. If the parking lot is full, we may direct you to nearby restaurant parking lots.
- Our hotel offers a paid buffet-style breakfast service. We also have seasonal menus, so please give them a try.
- Children under elementary school age (up to 12 years old) who co-sleep in the same bed with a guardian in the same room are free of charge. When making a reservation, please apply with only the number of adults, not including the number of children. Children of junior high school age or older, or children under elementary school age who are not co-sleeping, must be reserved as adults.
- Children's toothbrushes and towels are available free of charge at the front desk. Please let us know if you would like them. Unfortunately, we do not have pajamas for children. If adult free-size pajamas are acceptable, they are available in the lobby for your use.
- Yes, baby cribs are available for rent at 1,100 yen (tax included) per night. As the number is limited, advance reservations are required. After making your accommodation reservation, please contact the hotel by phone or email. Please note that some room types may not be able to accommodate a baby crib.
- We apologize, but there is no public bath.
- For on-site payments, we will issue a receipt for payments made directly at the hotel. If you have a preferred name for the receipt, please let us know at check-in. If you use points, the receipt will be issued for the amount after point deduction. For card payments, receipts can be issued from your Rakuten Travel "My Page" starting the day after your check-out date. Please note that receipts can only be issued once.
- Cancellation fees are as follows: - No-show without contact: 100% of the accommodation fee - Same-day cancellation: 80% of the accommodation fee - Day before cancellation: 20% of the accommodation fee However, if a reservation for 6 or more people under the same name is canceled, a separate cancellation fee as stipulated in the accommodation agreement will apply from 10 days prior. If a cancellation fee is set for each plan, that will take precedence.
- If you book for 1 adult, the loft bed will not be made, regardless of whether there are children. If you wish to use the loft bed, please pay an additional fee of 1,000 yen per night at the hotel. If you contact the hotel by the day before your stay, we will make the bed in advance. If you request it on the day of your stay, we ask that you make the bed yourself.
- If you are concerned about allergies, please speak to the front desk. We have a list of allergens available. However, we do not offer individual ingredient adjustments.
- Yes, we have a limited number of baby chairs available. We also have children's tableware, so please ask a staff member if you need them.
- Yes, there is a microwave oven in the hotel that you can use. Please ask hotel staff for its location.
- We accept requests for corner rooms, higher floors, etc., but we cannot guarantee them. We will do our best to accommodate your requests, so please contact us by phone.
- Free Wi-Fi is available in all rooms. For bedding, we offer our original comfortable sleep pillow "Choice Pillow," developed in collaboration with a bedding manufacturer, and the "Choice Bed Pad," which reduces body strain. Each room is also equipped with "Shimizukou" clothing deodorizing spray.