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Facility Information
Wakayama Urban Hotel
Wakayama-ken Wakayama 1-2-17 Kuroda
Basic Information
Facilities & Services
Hotel Policy
Important Notice
No information available
Frequently Asked Questions
Yes, you can leave your luggage at the front desk. However, we cannot store valuables, items requiring refrigeration or freezing, or perishable goods.
Yes, you can. Please write your check-in date and the full name (with furigana) of the reservation holder on the shipping label. Upon arrival, we will verify it with your reservation information at the front desk and store it. However, we cannot accept chilled delivery, frozen items, perishable goods, or flowers. Please note that we may refuse to accept items for reasons of hygiene and safety management.
Yes, you can send luggage using the Yamato Transport service. We have cash-on-delivery and prepaid shipping labels available.
We have a temporary parking lot. It costs 1,000 yen per night and can be used from 5 PM to 10 AM the next morning. Since it is for standard cars only and has limited spaces, advance reservation by phone is required. If the parking lot is full, we will guide you to nearby paid parking.
Yes, high-speed internet via wired LAN is available for free in all rooms. LAN cables are permanently installed in each room.
If you submit your items to the front desk by 9 AM, they will be ready by the evening of the same day. The service is closed on Sundays and public holidays. For specific dates such as New Year's holidays, Golden Week, and Obon, please inquire each time.
Yes, there is one on the 8th floor and one on the 10th floor.
- The washing machine costs 200 yen per use, and detergent is free.
- The dryer costs 100 yen for 30 minutes.
Only 100-yen coins are accepted, so please exchange money in advance. We also lend out gender-specific "mini laundries" convenient for small loads, but the number is limited, so please inquire at the front desk.
Yes, they are fully equipped in all rooms and can be used freely.
The airport limousine bus stop is at JR Wakayama Station East Exit, which is very convenient, about a 1-minute walk from the hotel.
Yes, they are available for free rental at the front desk. Please note that the number is limited.
Yes, they are located in the elevator halls on the 6th, 9th, and 11th floors.
Yes, there are two stores, Lawson and Seven-Eleven, about a 1-minute walk from the hotel.
Check-in is from 3:00 PM to 3:00 AM, and check-out is at 11:00 AM. This may vary depending on your accommodation plan, so please check the details of each plan.
The hotel is conveniently located a 2-minute walk from JR Wakayama Station East Exit, with convenience stores and car rental shops nearby. It is a hotel that combines urban functionality and design, making it a convenient base for sightseeing in Wakayama City.