Karuizawa Prince Hotel West
Nagano-ken Karuizawa 1016-87 Karuizawa
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4.6
Excellent
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Facility Information
Karuizawa Prince Hotel West
Nagano-ken Karuizawa 1016-87 Karuizawa
Basic Information
Facilities & Services
Hotel Policy
Important Notice
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Frequently Asked Questions
- Yes, there is a parking lot with a capacity of 459 cars, and it costs 1,000 yen per night.
- A free shuttle bus operates from the South Exit of Karuizawa Station to the hotel, running approximately every 30 minutes from 8:00 AM to 9:00 PM.
- Check-in is from 3:00 PM to midnight, and check-out is at 11:00 AM. Please check each plan for details, as times may vary depending on the accommodation plan.
- Wi-Fi is available in the main building twin rooms and cottages. The communication speed is 100Mbps.
- There is an automatic foreign currency exchange machine "SMART EXCHANGE" in the West Lobby. It supports 12 currencies: US Dollar, Euro, UK Pound, Australian Dollar, Chinese Yuan, Hong Kong Dollar, Korean Won, New Taiwan Dollar, Singapore Dollar, Thai Baht, Philippine Peso, and Malaysian Ringgit.
- Yes, DVD players are available free of charge, but the number is limited, so advance reservations are required.
- If you will be checking in after 10:00 PM, please contact the hotel.
- Yes, we can store your luggage at the cloakroom.
- Yes, you can. Please send it to the following address: 389-0193 Karuizawa, Karuizawa-machi, Kitasaku-gun, Nagano "Karuizawa Prince Hotel West" Please include the name of the building you will be staying in, your name, and your scheduled check-in date in the remarks section on your luggage. For information on delivery time, please contact your courier company. When picking up your luggage, please bring your shipping slip receipt.
- Depending on the day's reservation status, you can extend your check-out for a fee. You can extend it until 3:00 PM at the latest, so please inquire at the hotel front desk the day before your departure.
- Yes, there are 8 coin laundry machines in the hotel. - Washing only: 300 yen / 35 minutes (up to 6kg) - Washing to drying: 400 yen / 80 minutes (up to 1kg), 500 yen / 120 minutes (up to 3kg)
- Cottages have kitchens, but cooking is not allowed due to fire safety regulations.
- Yes, all rooms are equipped with refrigerators. However, they do not have a freezer function for storing items like ice cream.
- ALL DAY DINING LOUNGE/BAR Primrose" has one private room for 16 guests and one private room for 12 guests. "Chinese Restaurant Toh-Lee" has two private rooms for 10 guests each, which can be connected to accommodate up to 20 guests. There are also private rooms in the restaurants at Hotel East and The Prince Karuizawa.
- Only "Dining Room Beau Sejour" at The Prince Karuizawa has a "smart casual" dress code, and we request guests to wear a jacket.
- Yes, it is accessible for wheelchairs. We also have a wheelchair-accessible vehicle for transfers to the cottages. While there are no dedicated accessible rooms, some rooms are easy to use, so please contact the hotel for more information.
- Yes, wheelchairs are available at the lobby service. However, please note that the number is limited.
- Yes, there is "The FARM FamilyMart" inside the hotel. Business hours are from 6:00 AM to 11:00 PM, but may vary seasonally.
- No, "MOMIJI HOT-SPRING" is for hotel guests only, so it cannot be used for hot spring access only.
- Yes, guests staying in cottages can use "MOMIJI HOT-SPRING" from 6:00 AM to 7:00 PM (last admission) for 2,000 yen per adult and 1,850 yen per child (3 to under 12 years old) per visit.