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Facility Information
The Okura Tokyo
Tokyo Tokyo 2-10-4 Toranomon, Minato-ku
Basic Information
Facilities & Services
Hotel Policy
Important Notice
No information available
Frequently Asked Questions
From Exit A2a of Toranomon Hills Station on the Tokyo Metro Hibiya Line, it is approximately a 5-minute walk to the banquet hall entrance.
Yes, there is a parking lot with a capacity of 329 cars, and guests can use it for free during their stay. No reservation is required.
Check-in is from 15:00 to 29:00, and check-out is at 12:00. Please check each plan for details, as times may vary depending on the accommodation plan.
Yes, internet connection is available via both Wi-Fi and wired LAN.
Extra beds are available for 12,650 yen (including consumption tax and service charge, excluding accommodation tax). They are only available for twin-type Prestige Rooms (excluding view baths).
The hotel has the following facilities and features:
- Convenience store within a 5-minute walk
- Sauna
- Indoor pool
- Esthetic facilities
- Fitness
- Room service
- Barrier-free
Yes, we offer treatments from the French spa brand "ANNAYAKE," making its debut in Japan, where both men and women can enjoy a relaxing time.
- Business Hours:
- Mon-Sat: 10:00-22:00
- Sun: 10:00-21:30
- By appointment only: TEL: 03-3505-6086
- Prices:
- Facial: 60 minutes from 27,800 yen
- Body: 60 minutes from 27,000 yen
Guests can use the fitness facilities for free.
- Age Restriction: Children under 13 years old are not permitted. Minors must be accompanied by a guardian.
- Business Hours:
- Mon-Sat: 6:00-22:00 (Last check-in 21:00)
- Sun: 6:00-21:30 (Last check-in 20:30)
- Rentals:
- Workout wear and shoes: 1,000 yen per item per day
- Socks: 500 yen per item per day
- Other: Guests with tattoos may be asked to refrain from using the facilities.
Guests can use the indoor pool for free.
- Children's pool: None
- Age Restriction: Children under 13 years old are not permitted.
- Pool Size:
- Length: 25m
- Width: 10m
- Depth: 120cm
- Business Hours:
- Mon-Sat: 6:00-22:00 (Last check-in 21:00)
- Sun: 6:00-21:30 (Last check-in 20:30)
- Rentals:
- Swimsuit: 1,000 yen per item
- Swim cap: Free
- Sales:
- Earplugs: 550 yen
- Goggles: 2,970 yen
- Other:
- Please refrain from using floats or throwing balls in the pool.
- Guests with tattoos may be asked to refrain from using the facilities.
- Please refrain from coming in nightwear, bathrobes, or slippers.
Yes, baby cribs are available free of charge for children under 1 year old, but quantities are limited.
The hotel has the following facilities:
- **Fitness** (Prestige Tower 27F)
- Equipped with a gym, pool, bathroom, relaxation room, massage room, and club salon.
- Business hours are Mon-Sat 6:00-22:00 (last check-in 21:00), and Sun 6:00-21:30 (last check-in 20:30).
- Massages are from 11:00-20:00 (last reception 19:00), and the club salon is from 10:00-19:00 (L.O. 18:00).
- Children under 13 years old are not permitted to use the facilities.
- **Spa Treatment** (Prestige Tower 27F)
- Offers body treatments themed around Japan's four seasons and nature, as well as ORLANE facial treatments.
- Business hours are 10:00-21:00 (last reception 19:30), and reservations are required.
- There are 7 treatment rooms in total.
- **Club Lounge** (Prestige Tower 37F)
- A sophisticated adult space, with business hours 8:00-20:30 (subject to change).
- Seating capacity is 80 (including dining and 1 meeting room).
- After 17:00, only guests aged 13 and above are permitted.
- If co-sleeping children (6-12 years old) enter, an additional charge of 4,500 yen per person per night (including consumption tax and service charge) will apply.
- **Orchid Sweets & Deli** (Prestige Tower 5F)
- A brand shop offering carefully selected sweets and traditional flavors from the head chef and pastry chef.
- Business hours are 10:00-20:00.
- **Shopping Arcade** (Prestige Tower 4F, 5F, B1F)
- An arcade with a variety of shops.
- **Okura Shukokan Museum** (Attached to the hotel)
- Japan's oldest private art museum, housing national treasures and important cultural properties.
- Business hours are 10:00-17:00 (last admission 16:30).
- Closed on Mondays (or the next weekday if Monday is a holiday), during exhibition changes, and over the New Year holidays.