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ZIPAIR Departure Budget Airfares
- Los Angeles (Los Angeles International Airport)
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Tokyo -
2025-01-25 2025-02-02
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- San Francisco (San Francisco International Airport)
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Tokyo -
2025-02-09 2025-02-09
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- San Jose (United States) (San Jose International Airport)
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Tokyo -
2025-05-05 2025-05-22
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ZIPAIRInformation
| Airline | ZIPAIR | Major Routes | Seoul, Bangkok, Honolulu, Los Angeles |
|---|---|---|---|
| Official Site | https://www.zipair.net/en | Check-In Counter | Incheon International Airport Terminal 1, Suvarnabhumi Airport Terminal 1 |
| Year Established | 2018 | Main Destinations | Singapore, San Francisco, San Jose, Vancouver |
| Alliance | None | ||
| Frequent Flyer Program | ZIPAIR Point Club |
ZIPAIR - Overview
1Free In-Flight WiFi for All Passengers
ZIPAIR seats are not equipped with individual monitors, but your smartphone is all you need. By connecting to the free in-flight WiFi, passengers can call cabin attendants, order duty-free items or meals, and access entertainment options like movies and internet browsing. You can even post photos of in-flight meals on social media, research tourist attractions at your destination, or handle light telework during the flight. With onboard power outlets, charging is hassle-free, making your travel experience both convenient and enjoyable. Best of all, these connectivity services are completely free.
2Spacious and Comfortable Seats
ZIPAIR offers two seat types: the luxurious "ZIP Full-Flat," featuring 18 seats that fully recline for a comfortable sleep, and the "Standard" seat, with 272 options available. The ZIP Full-Flat boasts three times the space of a Standard seat, providing comfort beyond typical low-cost carriers (LCCs). Standard seats also feature adjustable headrests and moderate recline capabilities, ensuring a more comfortable experience compared to traditional LCCs. Additionally, seats include a stand for tablets or smartphones and are equipped with power outlets for added convenience.
3Punctuality and High Operational Rates
ZIPAIR achieved an impressive on-time arrival rate of 95.04% in 2021, comparable to its parent company, JAL, which recorded 95.19% (according to UK-based Cirium). With such reliable punctuality, ZIPAIR is ideal for business travelers and tourists eager to reach their destinations promptly. The airline also boasts a high operational rate of 99.64%, meaning fewer than one in 100 flights are canceled. This exceptional reliability ensures passengers can confidently plan their trips without concerns about cancellations common among LCCs.
【United States of America】Lowest Airfares for Flights Departing in January 2025
Best Airfares by ZIPAIR! Top Routes of the Month!
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ZIPAIR - Checked Baggage / Cabin Baggage
Checked Baggage
These are the standard regulations for Economy Class. For the latest information, please refer to the official ZIPAIR website.
| Size | Sum of length, width, and height should not exceed 158 cm |
| Weight | Up to 23 kg per piece |
| Number | Up to 5 pieces (fees apply per piece) |
Cabin Baggage
These are the standard regulations for Economy Class. For the latest information, please refer to the official ZIPAIR website.
| Size | Within 55 cm x 40 cm x 25 cm |
|---|---|
| Weight | Up to 7 kg (combined weight for two pieces) |
| Number | 2 pieces |
ZIPAIRIn-flight Services
In-flight meals
For in-flight meals, you can enjoy the chef's specialties, which are made with carefully selected ingredients and ingenious seasonings. Recommended in-flight meals include the "Spicy ZIP Curry," "Refreshing and healthy soba noodles with grated salmon roe," and "Plump eel rice bowl with domestically raised eel!" In addition to the common menu for all routes, flights to Hawaii and the United States also offer original menus that are unique to each route.
Free WiFi service
With the in-flight Wi-Fi service, you can connect to the Internet for free using your smartphone, tablet, or laptop, and post about what's happening on board to social media, search for local tourist information, and more. You can even do some light teleworking.
Merchandise sales
You can order snacks, drinks, duty-free items, and ZIPAIR original goods with just your smartphone. You can easily order and purchase from your seat. You can pay with VISA, MasterCard, or JCB credit or debit cards (cash is not accepted).
In-flight entertainment
With in-flight entertainment, you can enjoy movies and special content exclusive to ZIPAIR for free on your smartphone, tablet, etc.
ZIPAIRFrequently Asked Questions
What fare options does ZIPAIR offer?
・Standard Fare: Budget-friendly, customizable with add-ons (e.g., baggage, meals, seat selection).
・Zip Full-Flat: Fully flat seat for long-haul comfort, includes priority boarding and baggage allowances.
・U6 Fare: Discounted rates for children under 6, same services as other fares.
・Flex Biz: Flexible changes, extra baggage, in-flight meals, and priority boarding for business travelers.
・Value Fare: Includes seat selection and baggage allowance, balancing cost and comfort.
・Premium Fare: Comprehensive travel experience with a Zip Full-Flat seat, meals, extra baggage, and lounge access.
What seating options are available on ZIPAIR flights?
・ZIP Full-Flat:
・For passengers 7 and older.
・Seat pitch: 107 cm (42 inches), Seat width: 51 cm (20 inches).
・Standard Seat:
・Seat pitch: 79 cm (31 inches), Seat width: 43 cm (17 inches).
・Variants: Exit row, front row, front/back area, limited reclining, and others.
Does ZIPAIR provide baby safety seats?
Yes, free baby safety seats are available for infants aged 0–1, pre-installed in designated seating areas.
Does ZIPAIR have a frequent flyer program?
ZIPAIR does not have its own mileage program but offers a points system in collaboration with JAL.
How does the ZIPAIR points system work?
・Convert 10,000 JAL miles into 15,000 ZIPAIR points (1 mile = 1.5 points in 1,000-mile increments).
・Points can be used for tickets, ancillary services, and in-flight purchases (1 point = 1 yen).
Can I earn mileage points with ZIPAIR?
ZIPAIR does not offer a mileage program, but it does have a ZIPAIR point system, the ZIPAIR Point Club. There are ZIPAIR Point Clubs with no annual membership fee, as well as the ZIPAIR Point Club Plus, which requires an annual membership fee and offers benefits such as discounts on checked baggage. Also, while you cannot earn ZIPAIR points by flying on ZIPAIR, you can earn ZIPAIR points by receiving ZIPAIR Point Club membership benefits or exchanging JAL (Japan Airlines) miles.
How can I convert my ZIPAIR points into JAL miles?
You can exchange the points you have earned in the ZIPAIR Point Club for JAL miles on the ZIPAIR official website. You can exchange 2 points for 1 mile (as of March 2022), and you can also exchange JAL miles for ZIPAIR points. However, ZIPAIR-exclusive points awarded in campaigns and other events can only be used on ZIPAIR.
Can I change my reservation or get a refund if my flight is canceled or delayed?
If you wish to cancel or reschedule your flight due to reasons other than passenger convenience, such as bad weather or equipment trouble, you may be refunded the applicable fare, ancillary service fees, and other fees, or reschedule your flight to another day on the same route. If you paid by credit card, the money will be transferred to the credit card used, and if you paid at a convenience store, the money will be transferred to your bank account. Please note that refunds will only be available if the request is made within 90 days of the boarding date of the flight that has been changed as stated or recorded on the ticket.
Are there any regulations regarding checked baggage weight, fees, etc.?
Checked baggage (baggage to be checked in) is up to 5 pieces of baggage of the specified size (sum of three sides 203 cm or less) (but each piece must not exceed 32 kg), and a fee is charged for each piece. Please note that the fee varies depending on the weight of each piece, up to 14 kg, 23 kg, or 32 kg. If the weight exceeds the amount of the checked baggage fee you have received in advance, you will need to pay the difference at the airport counter (credit card payment only) plus an administrative fee. Please note that ZIPAIR Point Club Plus members are eligible for preferential rates.